See, Speak, Suggest – Elevate every guest interaction In the hotel and service industry, every interaction matters. The ability to create meaningful encounters and memorable moments for guests is what separates exceptional service from the ordinary. The key to achieving this lies in…
See, Speak, Suggest – Elevate Every Guest Interaction In the hospitality and service industry, every interaction matters. The ability to create meaningful connections and memorable moments for guests is what sets exceptional service apart. The key to achieving this lies…
Hello Colleagues, As the founder of School of Service, a consulting company focused on frontline training and service excellence, I'm constantly seeking to elevate the standard of service. I believe that exceptional service is the ultimate competitive advantage in today's…
Report from PWC.
In an industry that often struggles with low profitability and high operating costs, investment in personnel development is not always a priority. To meet these challenges, Oscar Lindeberg founded the School of Service in 2018 with a vision to strengthen the front line and…
Time I am one of those people who constantly struggle with finding time. I often find it difficult to prioritize my wife, my children and myself. So when I do get time with my family, those magical…
Can you sell for SEK 50 to 55 guests or customers per day? Then you can increase income by 1-3 million per year, with the help of additional sales. | Take part in our training or program. Upselling is a crucial skill…
