We systematize and train the service industry
Empower the frontline. Transform the experience.
We help companies develop profitable and sustainable service concepts by combining business development, concept development, training and recruitment.
Services
Interim and project assignments
Business & concept development.
Guest Focus 360° – Build a Systematic Service Culture
To succeed, you need not only a clear service concept and strong values, but also consistent and systematic work in everyday life.
Training program for sustainable development
Training that embeds values, service behaviors and sales techniques.
Recruitment & talent development
Attract, select and develop the right people for long-term success.
ServiceHub App – Intranet for small businesses
Training, onboarding and daily communication.
We produce content
From onboarding to performance-driven training.