Information about ServiceHub.
ServiceHub is a community app for the service industry. A central hub that strengthens the frontline by offering learning through digital courses and promoting social learning through groups and discussions.
Take courses, get diplomas, share experiences and train at your workplace.
Contact, follow, socialize with me in the platform. Welcome!
1. Digital Courses
- Purpose: Strengthen your CV and career by taking courses and obtaining certificates.
- Flexibility: Return to previously completed courses at any time to revise and deepen your knowledge.
- Dashboard: Keep track of your ongoing and completed courses through a user-friendly overview panel.
2. Social Community
- Interaction: Like traditional social media, ServiceHub offers a platform where you can engage socially.
- Groups and forum: Join interest groups, participate in discussions and interact with other users.
- Personal profile: Create and maintain your own profile to share and communicate on the platform.
- News feed: Get updates and push notifications from across the platform right in your feed.
3. Group initiative
- Create your own groups: If you have a particular interest or area of expertise, you can contact us to start and run your own group. Invite members and share materials such as courses and other relevant content.
4. Corporate integration
- Corporate invitations: If you've been invited to ServiceHub through your company, this is a place where you can communicate, find relevant information, and complete onboarding processes.
Each feature is designed to maximize your learning and networking experience, while giving you the opportunity to develop your professional network and career. Feel free to contact us if you have any questions or need additional information on how to use ServiceHub in the best possible way.
Here you will find information about Groups and Dashboards where you follow your employees' progress.
Groups
As an administrator of a group on ServiceHub, you have access to several features that facilitate collaboration and information sharing:
- Feed: Share links and important information visible to all members of the group.
- Courses: Access to all courses – both those you have created yourself and those downloaded from ServiceHub.
- Albums, Documents, Photos: Create albums or folders where you can organize and store documents and images.
- Members: Overview of all members of the group.
- Send Messages: Send messages directly to individual employees or to all members at once.
- Send Invites: Invite other users from ServiceHub who are not already members of your group.
- Manage: Customize group settings and manage group functions. More information appears under the respective sections.
- Discussions: Start discussion threads where you can invite members to participate in specific conversations or debates.
Dashboard Courses
On your Dashboard, you can manage and follow up on courses and employee activities:
- Course overview: See all courses you have started or completed.
- Employee Activity: Follow up and see what your employees have achieved.
- Create courses: Ability to develop and add new courses directly from the Dashboard.
Analytics
Under the Analytics section of the Dashboard, you can get deeper insights:
- Individual performance: Follow each employee's course activities individually.
- Export data: Export data to a CSV file (similar to Excel) to get an overview of employee activities and progress. Only the person who created the course itself has access to this function.
In ServiceHub: Create your own private group for your company or community and your employees/customers/community
- Use as an intranet, communicate, post documents, etc
- Post your own course and onbaording
- Take part in existing courses
- Send messages between employees/community
- Get push notifications
Do you want your own platform?
- We have made platforms with only courses or with courses and social community
- We have made for platforms for chains to seasonal places
Download the platform as a home screen on your mobile for an app-like experience.
A real app is under development and will be coming soon.
Some basic functions of the system are in English. We want to keep it that way as there are many in the industry who do not speak Swedish.
Courses are in Swedish.
Do you want a course with a film to be translated? Contact Us
We offer a range of training opportunities adapted to meet different needs. For those looking for quick knowledge acquisition, we offer short training courses that range from 15 to 30 minutes. For those who desire a more comprehensive understanding and personal development, we offer longer training programs designed for in-depth study and self-study.
We cater to anyone who works with guests in the industry, regardless of experience level.