Hello Colleagues,
As the founder of School of Service, a consulting company focused on frontline training and service excellence, I'm constantly seeking to elevate the standard of service. I believe that exceptional service is the ultimate competitive advantage in today's market.
I'm currently on the lookout for reports, blogs, studies, and case studies on service and service design—especially those that explore the evolving role of AI and robotics in the industry. If you have any valuable insights or resources, I would be immensely grateful if you could share them with me.
Let's collaborate to push the boundaries of service excellence together! 🌟
Best, Oscar Lindeberg