🎯 Leadership styles in Hotel & Restaurant - Find your way to success! Hello and welcome to an inspiring episode where we dive into different leadership styles and how they affect team dynamics and performance! This episode is part…
See, Speak, Suggest – Elevate every guest interaction In the hotel and service industry, every interaction matters. The ability to create meaningful encounters and memorable moments for guests is what separates exceptional service from the ordinary. The key to achieving this lies in…
See, Speak, Suggest – Elevate Every Guest Interaction In the hospitality and service industry, every interaction matters. The ability to create meaningful connections and memorable moments for guests is what sets exceptional service apart. The key to achieving this lies…
Hello Colleagues, As the founder of School of Service, a consulting company focused on frontline training and service excellence, I'm constantly seeking to elevate the standard of service. I believe that exceptional service is the ultimate competitive advantage in today's…
Report from PWC.
In an industry that often struggles with low profitability and high operating costs, investment in personnel development is not always a priority. To meet these challenges, Oscar Lindeberg founded the School of Service in 2018 with a vision to strengthen the front line and…
