Category Motivate
Introduction to Service Design and Service Management: Part 1 of 3
Leadership styles in Hotel & Restaurant
🎯 Ledarskapsstilar inom Hotell & Restaurang – Hitta din väg till framgång! Hej och välkommen till ett inspirerande avsnitt där vi dyker ner i olika ledarskapsstilar och hur de påverkar dynamiken och prestationen i teamet! Detta avsnitt är en del…
See, Speak, Suggest – Elevate every guest interaction
See, Speak, Suggest – Elevate every guest interaction In the hotel and service industry, every interaction matters. The ability to create meaningful encounters and memorable moments for guests is what separates exceptional service from the ordinary. The key to achieving this lies in…
See, Speak, Suggest – Elevate Every Guest Interaction
See, Speak, Suggest – Elevate Every Guest Interaction In the hospitality and service industry, every interaction matters. The ability to create meaningful connections and memorable moments for guests is what sets exceptional service apart. The key to achieving this lies…
🗣️ Calling All Service Excellence Enthusiasts!
Hello Colleagues, As the founder of School of Service, a consulting company focused on frontline training and service excellence, I'm constantly seeking to elevate the standard of service. I believe that exceptional service is the ultimate competitive advantage in today's…
Experience is everything: Here's how to get it right
Report from PWC.
Innovative and cost-effective personnel development in the service industry
In an industry that often struggles with low profitability and high operating costs, investment in personnel development is not always a priority. To meet these challenges, Oscar Lindeberg founded the School of Service in 2018 with a vision to strengthen the front line and…
Can you sell more for 7.5 million. per year
Read MoreCan you sell more for 7.5 million. per yearHow much is an experience worth?
Time I am one of those people who constantly struggle with finding time. I often find it difficult to prioritize my wife, my children and myself. So when I do get time with my family, those magical…