Newsletter. Boost for your business: Recruitment, free training and up-selling

Recruitment with Rusta and Matcha

We are pleased to announce that we have resumed our fantastic collaboration with Trimtab! Together we now offer recruitment and staffing through Rusta and Matcha. During the pandemic we put this on hold, but now we are back – stronger than ever!

🔹 We help you with:

  • Recruitment and staffing
  • Tailored onboarding
  • Training tailored to your brand
  • Fits everything from chains to standalone units

👉 Read more about our services here: Recruitment and Staffing


Digital training courses in ServiceHub – completely free!

Do you want to empower your employees and leaders on the front lines? At School of Service, we have developed ServiceHub, an app with simple and effective training. Today, we have over 10 training courses available – completely free.

💡 We need your help!

We consider ourselves to still be in beta. Try the courses and give us feedback on what you think is missing or could be improved.

👉 Get started here: ServiceHub – Digital Training


Open training in upselling for hotels and restaurants

Do you and your team want to increase upsells and create added value for guests? We offer open training with a focus on practical techniques and tools for the hotel and restaurant industry.

Details:

  • 📅 Next training: February 4 (January 14th is fully booked)
  • 💰 Offer: Come 3, pay for 2!

👉 Read more and book your place here: Open training in upselling


🎥 Watch our video about upselling:

👉 Watch the film here


Psst: Tips on how to use Sequence of Service

Sequence of Service: This is how you create the perfect guest experience. 👉 Read more here


Do you have questions or concerns? Contact us, we'll be happy to help!

At your service, Oscar Lindeberg with the team at the School of Service


Are you considering Digital Academies, Training or Onboarding? Let us help you create the learning spirit of the future 👉 Read more here

Our Services

With a focus on behaviors and company culture, we create long-term value for customers, employees and owners - always with service and hospitality at the center.

School of Service is a platform that offers physical and digital training and services to strengthen competence in service, hosting and upselling. We target companies and organizations within the service industry.

What types of services do you offer? We offer services such as:

  • Digital training courses via our ServiceHub platform.
  • Workshops and consultation in service design.
  • Service, Upsell, Leadership training and coaching.
  • We develop AI-based training and onboarding materials.
  • We help you develop concepts and establish operations within the service industry.

What workshops do you offer? We offer workshops and support in areas such as:

  • Service design
  • Service
  • Additional sales
  • Hosting
  • Leadership

Can you take on project or interim assignments? Yes, we are available for both interim and project assignments. This may include temporary reinforcement in management, development projects or implementation of new working methods.

Can you hold workshops on site with us? Yes, we can conduct workshops both digitally and on site, depending on what suits you best.

How do I book a workshop? Contact us via the contact form on our website or call us to book a workshop.

What does your service mean From concept to establishment? From concept to establishment is our comprehensive service where we guide you through the entire process from idea development to start of operation. We ensure that your business delivers at the highest level from day one and continues to develop as a successful, service-oriented business.

What steps are included in the process? Our process includes:

  • Market analyzes and feasibility studies to ensure the potential.
  • Development of unique concepts and guest trips that maximize guest satisfaction.
  • Matching property owners with suitable operators.
  • Recruitment and team building with carefully selected staff and inspiring onboarding.
  • Training and optimization of the team to deliver outstanding service.
  • Operational support and project management to ensure a smooth opening.

How can I get started with this service? You can book a free consultation through our website to discuss your needs and how we can help you through the whole process.

ServiceHub is a digital platform created for the service industry. Employees get access to groups, flows, onboarding, training, documents, checklists, and can send messages.

How do your courses work? We have ready-made courses that include interactive sessions, video lessons with AI avatars and exercises that you and your colleagues can do at your own pace. All courses are available via ServiceHub.

Can I customize a course or onboarding for my company? Yes, we offer the opportunity to tailor courses based on your company's needs. Contact us for more information.

ServiceHub is a community app for the service industry. A central hub that empowers you, offers learning through courses, promotes social learning through groups and discussions.
Take courses in service, leadership, hospitality, sales and more. Get certificates, share experiences and train.

How do your courses work? Our courses are digital and include interactive sessions, video lessons with AI avatars and self-paced exercises. All courses are available via ServiceHub.

How Can I start using your services?

Take a look at our services HERE

How do I contact you? You can reach us via:

Where are you? We are based in Sweden but work globally.

Can I book a meeting with you? Yes, book an appointment via our website or contact us directly.

Hospitality for all industries!

We bring the essence of hospitality: service design and management that strengthens both customer experiences and team development, regardless of whether you work in retail, tech or something completely different.

We design service for the future.

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