đą How important is service in keeping guests coming back? đ€đœïž.
Did you know that a guest who gets excellent service are much more likely to come back? It's not just about good food â The treatment determines loyalty! đĄâš
đ Probability of the guest returning:
â
 1st visit â 2nd visit: 40â70% chance
â
 2nd visit â 3rd visit: 70â80% chance
â
 3rd visit â 4th visit: 80â90% chance
â
 4th visit & more: 90%+ chance (regular!)
đĄÂ The key? CONSTANTLY good service! đ
Every time a guest visits your restaurant is a chance to build relationships and create loyal guests. Make every visit memorable! â€ïž
đ Tips to increase the chance of guests returning:
âïž Always greet with a welcoming smile đ
âïž Personal attention â remember details about the guest! đ
âïž Solve problems quickly and professionally âĄ
âïž Thank the guest and invite them to come back! đ