Increase revenue through better service and more sales!

Create a service culture that both benefits the guest and drives sales - without compromising the experience

Contact us & book a meeting! Upcoming: Open training in additional sales Feb. 4

Upselling is more than selling.

It is to guide the guest to the right choice and create an experience that provides added value for both the guest and the business.

Get inspired, here's how:

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How we help you succeed!

Motivate

Trainings and workshops

Train

Customized coaching

Maintain

Pre-shift meetings

Small behavioral improvements create big results. Try our Live Calculator

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FAQ: Upselling with School of Service

Upselling is about offering customers products or services that add value to their experience. We focus on doing so in a way that feels genuine and tailored to the customer's needs.

Our methods are adaptable and suitable for companies in:

  • Hotel and restaurant
  • Conference and events
  • Retail
  • Service industries in general

We offer workshops, training and digital solutions that help companies to:

Train staff in sales and service behaviors

Identify upsell opportunities

Develop strategies to increase revenue

Good service builds trust, and trust creates opportunities for up-selling. By understanding the customer's needs, staff can offer solutions that improve the customer experience while increasing the company's revenue.

We teach techniques such as:

Using limited-time offers to create value

Active listening and needs analysis

Asking about the purpose of a booking or purchase

Presenting customized packages and solutions

Yes, we tailor workshops and training based on your business, your goals, and your customers' needs.

Time varies depending on the format, but workshops are typically 3–8 hours long, and digital training can be completed at your own pace.

Yes, we use our platform, ServiceHub, which includes training materials and tools to support and develop staff sales and service skills.

We help you set clear goals and measurable key figures, for example:

Increased customer satisfaction and loyalty

Increased sales per customer

Higher average purchase amount

You can book by using the contact form on our website or by emailing us at info@schoolofservice.seWe are happy to help you find the right setup for your business.

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