
If you want to run your restaurant properly, you have to learn how to manage your managers.
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Sannolikhet att gÀsten ÄtervÀnder:
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 1:a besöket â 2:a besöket: 40â70% chans
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 2:a besöket â 3:e besöket: 70â80% chans
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 3:e besöket â 4:e besöket: 80â90% chans
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 4:e besöket & fler: 90%+ chans (stammis!)
đĄÂ Nyckeln? KONSTANT bra service! đ
80% av amerikanska kunder anger att snabbhet, bekvÀmlighet, kunnig personal och vÀnlig service Àr de viktigaste faktorerna.
73% av alla kunder anger att kundupplevelsen Àr en viktig faktor vid köpbeslut.
32% av kunderna överger ett varumÀrke de Àlskar efter en dÄlig upplevelse.
In a world where products and prices can often be copied, it is service that makes the difference. It's about creating an experience that is so valuable that it becomes a product in itself. Service is an investment in guest loyalty and growth.