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The circle of influence (external & internal factors) in the guest meeting – a guide for you as a leader

Gästmötet – stunden då en kund, gäst eller patient faktiskt träffar oss – är kärnan i all serviceverksamhet. Ändå fastnar många arbetsplatser i ändlösa diskussioner om budgetar, dåliga lokaler eller marknadsförhållanden – faktorer vi inte kan styra. Resultatet? Låg energi,…

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Future leadership – build teams with the heart, not just the brain

In today's fast-paced world, it takes more than just knowledge and expertise to become a successful leader. True leadership is about understanding, developing and empowering the people around you. Inspired by leadership expert Simon Sinek, we see that tomorrow's successful leaders are those who dare to put people before results and hearts before hierarchy.

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