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Thank you for this year – A year of development and innovation

Thank you for this year – A year of development and innovation What a year it has been! We at the School of Service want to thank you for a great 2024 and share some of the highlights, as well as give a glimpse of what…

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Introduction: Building a successful employee journey within the hospitality industry

Introduction: Building a successful employee journey in the hospitality industry In the hospitality industry, where every guest experience is crucial, employees are the heart of the business. Attracting, developing and retaining talented employees is critical to providing exceptional service, which in turn drives…

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