Education and training for seasonal facilities
Maximize your season with education and training for managers and staff in hotels and restaurants. Inspirational lectures, workshops and digital support via ServiceHub.
Your challenges – Our solutions
Fast onboarding of seasonal staff.
Increase service quality quickly.
Increase additional sales & guest experience.
Inspirational lecture
Kickstart the season with an energetic and motivating lecture for your leaders and teams.
Time: 1–2 hours
Focus: Service and hospitality, guest experiences and upselling.
Results: Increased motivation and understanding of how the team contributes to guest satisfaction and profitability.
Workshop for leaders
Practical and interactive workshop to give your leaders the tools they need to inspire and lead their teams.
Time: 4 hours
Focus: Planning for high season.
Effective upselling and guest travel.
Role playing and scenarios.
Results: Strengthened leaders with a clear strategy to handle the challenges of the season.
Training for staff
Hands-on training for each department to ensure the entire team delivers a high and consistent level of service.
Time: 2 hours per department
Focus: Rhetoric and body language.
Effective communication with guests.
Upsell techniques for each department.
Results: A close-knit workforce ready to exceed guests' expectations.
Coaching of leaders and shift leaders
Individual and continuous coaching for your shift leaders to ensure that the lessons learned from the training are implemented in everyday life.
Focus: Daily pre-shift meetings, problem solving and follow-up of results.
Results: Confident and proactive leaders who can drive the team towards success.
ServiceHub App
Give your team access to our digital platform for training and support.
Content: Courses in service and upselling, onboarding tools and training materials.
Results: A simple and flexible solution to keep the knowledge alive throughout the season.
A tailor-made package for your seasonal facility
Choose the plan that suits you best:
Package 1:
Inspirational lecture + Workshop for leaders + Access to ServiceHub.
Package 2:
Lecture + Workshop + Training for staff + Coaching of shift leaders.
Package 3 (Complete Solution):
All parts in a complete package.
