Maximize additional sales within hotels and restaurants

Increase sales, improve guest experience and practical tools for immediate implementation.
Date:
February 4
January 14 full

What you will learn:

New insights, practical methods and a deeper understanding of how you and your employees can drive a powerful upsell strategy.

We go through

Importance of:
– Define and communicate service vision, valuation and service concept
- Analyze and optimize the customer journey and interactions
-Implement and map service processes
-Implement service processes with Daily Pre-Shift meetings with goals, caching, rhetoric and follow-up

Date

📆 Tuesday 4th February 2025
📍 Where: Stockholm
⏰ Time: 9:00 – 15:00
💰 Price: SEK 3,900 ex. VAT.
Registration and questions: info@schoolofservice.se

Right now - go 3 pay for 2!

Suits you

Who is a shift leader, committed employee and department head.
You get access for 1 month to our App SerivceHub, where you will find reports, resources in the form of materials, and short ready-made digital training courses.

Register today!

Lecturer

Oscar Lindeberg, CEO School of service

Own workshop?

Do you want a tailor-made workshop for your company? Contact Us

Inspiration. Watch video clips about Service Design