Lectures and Workshops

At the School of Service, we offer lectures and workshops that inspire better service, stronger corporate culture and increased sales. We combine insightful examples with concrete tools that participants can take with them directly into everyday life.

What can you expect?

Engaging lectures:
Filled with insights, storytelling and practical examples that provoke thought and create motivation.

Interactive workshops:
We involve participants through discussions, exercises and reflections to ensure that new ideas and tools are transformed into real change.

Examples of themes:

föreläsningar,utbildning service,utbildning service management,föreläsare service och bemötande,föreläsning service,workshops service,workshop bemötande

Hospitality and service culture

Build a culture where every employee becomes an ambassador for the company.

föreläsningar,utbildning service,utbildning service management,föreläsare service och bemötande,föreläsning service,workshops service,workshop bemötande

Upselling in practice

How you can increase the value for your customers - and the income for your business.

föreläsningar,utbildning service,utbildning service management,föreläsare service och bemötande,föreläsning service,workshops service,workshop bemötande

Leadership that makes a difference

Create a leadership that engages and strengthens the team.

föreläsningar,utbildning service,utbildning service management,föreläsare service och bemötande,föreläsning service,workshops service,workshop bemötande

The optimal guest trip

Identify and develop defining moments that create wow experiences.

This is how we work:

Needs analysis
We start by understanding your business, your goals and your challenges.
Tailor-made layout
Our lectures and workshops are adapted to your industry, your target group and the areas you want to develop.
Follow-up and results
We also offer support after the lecture or workshop to ensure that the knowledge is put into action.

FAQ: Lectures and Workshops at the School of Service

The School of Service offers customized lectures and workshops to improve service and sales in various industries, focusing on hospitality, upselling and guest-focused processes.

We cover topics such as:

  • Hospitality and service culture
  • Upsell techniques
  • Service design for a better guest journey
  • Leadership and team development

Yes, all our lectures and workshops are tailored to suit your business, target group and specific challenges.

We work with companies and organizations in hotels, restaurants, conferences, retail trade and other service industries, but are open to collaborating with all businesses that want to improve their service.

The length varies depending on needs and content, but our lectures are usually 1-2 hours long, while workshops can be between 3 and 8 hours.

We offer both digital and physical options. We can hold sessions at your place or via digital platforms.

Yes, we offer a short consultation meeting where we can give you an insight into what we offer and how it might suit your business.

The price varies depending on length, content and number of participants. Contact us for a quote adapted to your needs.

Yes, after our workshops we offer digital materials via our platform, ServiceHub, to ensure long-term implementation and improvement.

You can contact us via the contact form on our website or send a request directly to our email: info@schoolofservice.se.

en_GB