Why is upselling important?
In an industry where competition is fierce and customer expectations are constantly increasing, the right strategy is critical to your success. 💪
What you will learn:
New insights, practical methods and a deeper understanding of how you and your employees can run a powerful upsell strategy.
We are going through:
- Define and communicate service vision, valuation and service concept
- Analyze and optimize the customer journey and interactions
- - Implement and map service processes
- Implement service processes with Daily Pre-Shift meetings with goals, caching and follow-up
📆 Tuesday 14 January 2025
📍 Where: Stockholm
⏰ Time: 9:00 – 16:00
💰 Price: SEK 4,900 ex. VAT
Suits you who is a shift leader, committed employee and department head
You get access for 3 months to our App SerivceHub, where you will find reports, resources in the form of materials, and short ready-made digital training courses.
Trainer: Oscar Lindeberg
Founder & CEO
School of service & ServiceHub
+46 768 29 99 00
oscar@schoolofservice.se
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