Service Sessions
After work
STHLM 2 SEPT, GBG 10 SEPT,
Nya datum kommer snart
Service Sessions offer exciting interviews with industry colleagues as well as a relaxed arena for mingling and networking.
In a world where experience is everything, excellent service is the only real means of competition. Customers and guests buy more, are more loyal and share their positive experiences.
Service Sessions explores how the industry applies AI, new technology and service design in the pursuit of the ultimate guest experience
VI STÄLLER ALLTID 4 FRÅGOR.
MODERATOR OSCAR LINDEBERG
Interview Session
1. Experience of the future: What trends in AI, technology and the human guest encounter do you think will dominate service excellence in the coming years?
2. Employees of the future: What qualities do you think the employees of the future need to be trained in?
3. Challenges: What challenges is your business facing right now, and how are you dealing with them?
4. Vision realization: When you celebrate that you have achieved your vision, what does your concept look like then?
Organizers
Oscar Lindeberg. CEO School of service
Magdalena Höglund. CEO She Meets Events
Niclas Ingwall. CEO Growisit