{"id":120942,"date":"2026-10-05T12:14:18","date_gmt":"2026-10-05T10:14:18","guid":{"rendered":"https:\/\/schoolofservice.se\/?page_id=120942"},"modified":"2026-10-07T23:45:41","modified_gmt":"2026-10-07T21:45:41","slug":"startsida","status":"publish","type":"page","link":"https:\/\/schoolofservice.se\/sv\/","title":{"rendered":"Startsida"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id120942_53b92f-36{margin-bottom:var(--global-kb-spacing-auto, auto);}.kb-row-layout-id120942_53b92f-36 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_53b92f-36 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_53b92f-36 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-right:40px;padding-bottom:50px;padding-left:40px;grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id120942_53b92f-36 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_53b92f-36 ,.kb-row-layout-id120942_53b92f-36 h1,.kb-row-layout-id120942_53b92f-36 h2,.kb-row-layout-id120942_53b92f-36 h3,.kb-row-layout-id120942_53b92f-36 h4,.kb-row-layout-id120942_53b92f-36 h5,.kb-row-layout-id120942_53b92f-36 h6{color:#ffffff;}@media all and (max-width: 1024px){.kb-row-layout-id120942_53b92f-36 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_53b92f-36 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_53b92f-36 alignfull has-palette-color-1-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col,.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_c9ea6b-c9{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_c9ea6b-c9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_c9ea6b-c9\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-spacer.kt-block-spacer-120942_39f394-9b .kt-block-spacer{height:130px;}.wp-block-kadence-spacer.kt-block-spacer-120942_39f394-9b .kt-divider{border-top-width:1px;height:1px;width:100%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-120942_39f394-9b\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff, .wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff[data-kb-block=\"kb-adv-heading120942_4b2368-ff\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff[data-kb-block=\"kb-adv-heading120942_4b2368-ff\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_4b2368-ff[data-kb-block=\"kb-adv-heading120942_4b2368-ff\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading120942_4b2368-ff wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_4b2368-ff\"><strong><strong>SERVICE DESIGN &amp; INTERIM LEADERSHIP<\/strong><\/strong><\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45, .wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45[data-kb-block=\"kb-adv-heading120942_b3b848-45\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45[data-kb-block=\"kb-adv-heading120942_b3b848-45\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_b3b848-45[data-kb-block=\"kb-adv-heading120942_b3b848-45\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading120942_b3b848-45 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_b3b848-45\">We help hospitality and service businesses improve guest experiences and daily operations \u2014 through practical service design and experienced interim leadership.<\/h4>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-120942_878c98-88 .kt-block-spacer{height:12px;}.wp-block-kadence-spacer.kt-block-spacer-120942_878c98-88 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-120942_878c98-88\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-120942_4e232c-ae .kt-block-spacer{height:12px;}.wp-block-kadence-spacer.kt-block-spacer-120942_4e232c-ae .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-120942_4e232c-ae\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>#kt-modal120942_fc0c6c-14 .kt-blocks-modal-link{color:#131313;background:#ffffff;border-color:#ffffff;border-radius:0px;font-size:18px;border-width:1px 1px 1px 1px;padding:14px 24px 14px 24px;margin:0px 0px 0px 0px;}#kt-modal120942_fc0c6c-14 .kt-blocks-modal-link:hover, #kt-modal120942_fc0c6c-14 .kt-blocks-modal-link:focus{color:#ffffff;background:#131313;border-color:#fffdfd;}#kt-modal120942_fc0c6c-14 .kt-modal-overlay, #kt-target-modal120942_fc0c6c-14 .kt-modal-overlay, .kb-modal-content120942_fc0c6c-14 .kt-modal-overlay{background:#111111;}#kt-modal120942_fc0c6c-14 .kt-modal-overlay, #kt-target-modal120942_fc0c6c-14 .kt-modal-overlay, .kb-modal-content120942_fc0c6c-14 .kt-modal-overlay{-ms-flex-pack:center;justify-content:center;-ms-flex-align:center;align-items:center;}#kt-modal120942_fc0c6c-14 .kt-modal-container, #kt-target-modal120942_fc0c6c-14 .kt-modal-container, .kb-modal-content120942_fc0c6c-14 .kt-modal-container{width:100%;max-width:600px;-ms-flex-pack:flex-start;justify-content:flex-start;text-align:left;-ms-flex-align:flex-start;align-items:flex-start;}#kt-modal120942_fc0c6c-14 .kt-modal-container, #kt-target-modal120942_fc0c6c-14 .kt-modal-container, .kb-modal-content120942_fc0c6c-14 .kt-modal-container{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;margin-top:20px;margin-right:20px;margin-bottom:20px;margin-left:20px;}#kt-modal120942_fc0c6c-14 .kt-modal-container, #kt-target-modal120942_fc0c6c-14 .kt-modal-container, .kb-modal-content120942_fc0c6c-14 .kt-modal-container{border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}#kt-modal120942_fc0c6c-14 .kt-modal-close svg, #kt-target-modal120942_fc0c6c-14 .kt-modal-close svg, .kb-modal-content120942_fc0c6c-14 .kt-modal-close svg{width:24px;height:24px;}@media all and (max-width: 1024px){#kt-modal120942_fc0c6c-14 .kt-modal-container, #kt-target-modal120942_fc0c6c-14 .kt-modal-container, .kb-modal-content120942_fc0c6c-14 .kt-modal-container{width:100%;border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}}@media all and (max-width: 1024px){#kt-modal120942_fc0c6c-14 .kt-modal-close svg, #kt-target-modal120942_fc0c6c-14 .kt-modal-close svg, .kb-modal-content120942_fc0c6c-14 .kt-modal-close svg{width:24px;height:24px;}}@media all and (max-width: 767px){#kt-modal120942_fc0c6c-14 .kt-modal-container, #kt-target-modal120942_fc0c6c-14 .kt-modal-container, .kb-modal-content120942_fc0c6c-14 .kt-modal-container{width:100%;border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}#kt-modal120942_fc0c6c-14 .kt-modal-close svg, #kt-target-modal120942_fc0c6c-14 .kt-modal-close svg, .kb-modal-content120942_fc0c6c-14 .kt-modal-close svg{width:24px;height:24px;}}<\/style>\n<div class=\"wp-block-kadence-modal aligncenter kt-modal-linkalign-left\" id=\"kt-modal120942_fc0c6c-14\"><div id=\"kt-target-modal120942_fc0c6c-14\" class=\"kb-modal-content120942_fc0c6c-14 kadence-block-pro-modal kt-m-animate-in-fadeup kt-m-animate-out-fadeout\" aria-hidden=\"true\"><div class=\"kt-modal-overlay\" tabindex=\"-1\" data-modal-close=\"true\"><div class=\"kt-modal-container kt-modal-height-fittocontent kt-close-position-inside\" role=\"dialog\" aria-modal=\"true\"><button class=\"kt-modal-close\" aria-label=\"Close Modal\" data-modal-close=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"><\/line><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"><\/line><\/svg><\/button><div id=\"kt-modal120942_fc0c6c-14-content\" class=\"kt-modal-content\"><div data-block=\"hook:139436\" class=\"alignfull\"><article id=\"post-139436\" class=\"post-139436\"><div class=\"entry-content is-layout-constrained\"><style>.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(20% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(80% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id139436_c4b39b-62 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id139436_c4b39b-62 alignwide wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column139436_50417d-43 > .kt-inside-inner-col,.kadence-column139436_50417d-43 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column139436_50417d-43 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;}.kadence-column139436_50417d-43 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column139436_50417d-43 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column139436_50417d-43{position:relative;}@media all and (max-width: 1024px){.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column139436_50417d-43\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1024x1024.png\" alt=\"image\" class=\"wp-image-138621\" style=\"width:100px\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1024x1024.png 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-300x300.png 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-150x150.png 150w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-768x768.png 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1536x1536.png 1536w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-12x12.png 12w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3.png 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column139436_142e8a-30 > .kt-inside-inner-col,.kadence-column139436_142e8a-30 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{background-color:#ffffff;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column139436_142e8a-30{position:relative;}@media all and (max-width: 1024px){.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column139436_142e8a-30\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"]{text-align:center;font-style:normal;color:#070000;background-color:#ffffff;}.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading139436_c5a4a1-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"><strong>OSCAR LINDEBERG|<\/strong>CEO<br>STOCKHOLM &#8211; SWEDEN<br>M: oscar@schoolofservice.se<br>P: +46 768 29 99 00<br><a href=\"https:\/\/www.linkedin.com\/in\/oscarlindeberg\/\">LinkedIn<\/a><\/p>\n\n\n\n<!-- Google Calendar Appointment Scheduling begin -->\n<iframe loading=\"lazy\" src=\"https:\/\/calendar.google.com\/calendar\/appointments\/AcZssZ0WyM98fxkfoYQ1jHL-2W_OA5jch0YyrJani00=?gv=true\" style=\"border: 0\" width=\"100%\" height=\"600\" frameborder=\"0\"><\/iframe>\n<!-- end Google Calendar Appointment Scheduling -->\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-139436_3bdb82-b6 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-139436_3bdb82-b6 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-139436_3bdb82-b6\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/article><\/div><\/div><\/div><\/div><\/div><button class=\"kb-btn-global-custom kt-modal-label-show kt-blocks-modal-link\" data-modal-open=\"kt-target-modal120942_fc0c6c-14\"><span class=\"kt-blocks-modal-link-inner\">Book a meeting<\/span><\/button><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-120942_e74531-61 .kt-block-spacer{height:48px;}.wp-block-kadence-spacer.kt-block-spacer-120942_e74531-61 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-120942_e74531-61\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column120942_bce9e7-95 > .kt-inside-inner-col,.kadence-column120942_bce9e7-95 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_bce9e7-95 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_bce9e7-95 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_bce9e7-95 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_bce9e7-95 > .kt-inside-inner-col{background-color:var(--theme-palette-color-8, #ffffff);}.kadence-column120942_bce9e7-95 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_bce9e7-95{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_bce9e7-95 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_bce9e7-95 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_bce9e7-95\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_61eda4-10 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_61eda4-10 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_61eda4-10 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:80px;padding-right:40px;padding-bottom:var(--global-kb-spacing-xl, 4rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_61eda4-10 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id120942_61eda4-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_61eda4-10 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_61eda4-10 alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col,.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_9e6a8a-0b{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_9e6a8a-0b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_9e6a8a-0b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87, .wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87[data-kb-block=\"kb-adv-heading120942_ea18c7-87\"]{font-style:normal;color:#000000;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87[data-kb-block=\"kb-adv-heading120942_ea18c7-87\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_ea18c7-87[data-kb-block=\"kb-adv-heading120942_ea18c7-87\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading120942_ea18c7-87 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_ea18c7-87\"><strong>SERVICE DESIGN<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0, .wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0[data-kb-block=\"kb-adv-heading120942_225088-c0\"]{font-style:normal;color:#030000;}.wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0[data-kb-block=\"kb-adv-heading120942_225088-c0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_225088-c0[data-kb-block=\"kb-adv-heading120942_225088-c0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_225088-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_225088-c0\">We help you design better guest experiences and give your team clear routines, training and coaching to deliver them every day.<\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62, .wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62[data-kb-block=\"kb-adv-heading120942_a0e247-62\"]{font-style:normal;color:#000000;}.wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62[data-kb-block=\"kb-adv-heading120942_a0e247-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_a0e247-62[data-kb-block=\"kb-adv-heading120942_a0e247-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading120942_a0e247-62 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_a0e247-62\"><strong>INTERIM LEADERSHIP<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e, .wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e[data-kb-block=\"kb-adv-heading120942_d408f5-6e\"]{font-style:normal;color:#030000;}.wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e[data-kb-block=\"kb-adv-heading120942_d408f5-6e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_d408f5-6e[data-kb-block=\"kb-adv-heading120942_d408f5-6e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_d408f5-6e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_d408f5-6e\">We take on interim operational leadership roles, supporting teams, strengthening daily operations and guiding businesses through change.<\/h5>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_4e0933-3d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_4e0933-3d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_4e0933-3d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-xxl, 5rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_4e0933-3d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id120942_4e0933-3d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_4e0933-3d > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_4e0933-3d alignfull has-palette-color-1-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_9b407e-da > .kt-inside-inner-col,.kadence-column120942_9b407e-da > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_9b407e-da > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_9b407e-da > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_9b407e-da > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_9b407e-da > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_9b407e-da{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_9b407e-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_9b407e-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_9b407e-da\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5, .wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5[data-kb-block=\"kb-adv-heading120942_3205d7-e5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5[data-kb-block=\"kb-adv-heading120942_3205d7-e5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_3205d7-e5[data-kb-block=\"kb-adv-heading120942_3205d7-e5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading120942_3205d7-e5 wp-block-kadence-advancedheading has-palette-color-8-color has-text-color\" data-kb-block=\"kb-adv-heading120942_3205d7-e5\"><strong><strong>FROM DESIGN TO EXECUTION<\/strong><\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75, .wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75[data-kb-block=\"kb-adv-heading120942_cc9bdc-75\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75[data-kb-block=\"kb-adv-heading120942_cc9bdc-75\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_cc9bdc-75[data-kb-block=\"kb-adv-heading120942_cc9bdc-75\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_cc9bdc-75 wp-block-kadence-advancedheading has-palette-color-8-color has-text-color\" data-kb-block=\"kb-adv-heading120942_cc9bdc-75\">Our Service Design work is structured in three parts.<\/h5>\n\n\n<style>.kb-row-layout-id120942_process-grid > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_process-grid > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_process-grid > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-row-layout-id120942_process-grid > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id120942_process-grid > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id120942_process-grid > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id120942_process-grid > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id120942_process-grid > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id120942_process-grid > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id120942_process-grid > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_process-grid alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_process-0 > .kt-inside-inner-col,.kadence-column120942_process-0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_process-0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_process-0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_process-0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_process-0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_process-0, .kadence-column120942_process-0 h1, .kadence-column120942_process-0 h2, .kadence-column120942_process-0 h3, .kadence-column120942_process-0 h4, .kadence-column120942_process-0 h5, .kadence-column120942_process-0 h6{color:var(--theme-palette-color-8, #ffffff);}.kadence-column120942_process-0{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_process-0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_process-0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_process-0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d, .wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d[data-kb-block=\"kb-adv-heading120942_d973bf-9d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d[data-kb-block=\"kb-adv-heading120942_d973bf-9d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_d973bf-9d[data-kb-block=\"kb-adv-heading120942_d973bf-9d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_d973bf-9d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_d973bf-9d\"><strong>01 \u2014 Design<\/strong><br>Define how the experience should work.<br>Customer journey, critical touchpoints and experience concepts.<\/h5>\n<\/div><\/div>\n\n\n<style>.kadence-column120942_process-1 > .kt-inside-inner-col,.kadence-column120942_process-1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_process-1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_process-1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_process-1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_process-1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_process-1{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_process-1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_process-1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_process-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e, .wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e[data-kb-block=\"kb-adv-heading120942_c5385d-4e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e[data-kb-block=\"kb-adv-heading120942_c5385d-4e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_c5385d-4e[data-kb-block=\"kb-adv-heading120942_c5385d-4e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_c5385d-4e wp-block-kadence-advancedheading has-palette-color-8-color has-text-color\" data-kb-block=\"kb-adv-heading120942_c5385d-4e\"><strong>02 \u2014 Build<\/strong><br>Translate design into operational systems.<br>Clear routines, roles, behaviors and performance metrics.<\/h5>\n<\/div><\/div>\n\n\n<style>.kadence-column120942_process-2 > .kt-inside-inner-col,.kadence-column120942_process-2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_process-2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_process-2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_process-2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_process-2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_process-2{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_process-2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_process-2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_process-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08, .wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08[data-kb-block=\"kb-adv-heading120942_0a54ed-08\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08[data-kb-block=\"kb-adv-heading120942_0a54ed-08\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_0a54ed-08[data-kb-block=\"kb-adv-heading120942_0a54ed-08\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_0a54ed-08 wp-block-kadence-advancedheading has-palette-color-8-color has-text-color\" data-kb-block=\"kb-adv-heading120942_0a54ed-08\"><strong>03 \u2014 Implement<\/strong><br>Ensure execution in daily operations.<br>Training, leadership coaching and performance follow-up.<\/h5>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5, .wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5[data-kb-block=\"kb-adv-heading120942_9c919a-d5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5[data-kb-block=\"kb-adv-heading120942_9c919a-d5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_9c919a-d5[data-kb-block=\"kb-adv-heading120942_9c919a-d5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_9c919a-d5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_9c919a-d5\">Phases can be delivered individually or as an integrated program.<\/h5>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-xxl, 5rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_fb1c7a-e7 ,.kb-row-layout-id120942_fb1c7a-e7 h1,.kb-row-layout-id120942_fb1c7a-e7 h2,.kb-row-layout-id120942_fb1c7a-e7 h3,.kb-row-layout-id120942_fb1c7a-e7 h4,.kb-row-layout-id120942_fb1c7a-e7 h5,.kb-row-layout-id120942_fb1c7a-e7 h6{color:#030000;}@media all and (max-width: 1024px){.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_fb1c7a-e7 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_fb1c7a-e7 alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_95dd78-7e > .kt-inside-inner-col,.kadence-column120942_95dd78-7e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_95dd78-7e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_95dd78-7e > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_95dd78-7e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_95dd78-7e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_95dd78-7e{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_95dd78-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_95dd78-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_95dd78-7e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e, .wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e[data-kb-block=\"kb-adv-heading120942_ffbb8b-0e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e[data-kb-block=\"kb-adv-heading120942_ffbb8b-0e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_ffbb8b-0e[data-kb-block=\"kb-adv-heading120942_ffbb8b-0e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading120942_ffbb8b-0e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_ffbb8b-0e\"><strong><strong>EXPERIENCE ACROSS ASSIGNMENTS<\/strong><\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93, .wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93[data-kb-block=\"kb-adv-heading120942_9b91ba-93\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93[data-kb-block=\"kb-adv-heading120942_9b91ba-93\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_9b91ba-93[data-kb-block=\"kb-adv-heading120942_9b91ba-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_9b91ba-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_9b91ba-93\"><strong>Common challenges<\/strong><br>Inconsistent guest experiences across teams and locations, and a weak connection between service ambitions and daily operations.<\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c, .wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c[data-kb-block=\"kb-adv-heading120942_e0182f-3c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c[data-kb-block=\"kb-adv-heading120942_e0182f-3c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_e0182f-3c[data-kb-block=\"kb-adv-heading120942_e0182f-3c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading120942_e0182f-3c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_e0182f-3c\"><\/h4>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d, .wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d[data-kb-block=\"kb-adv-heading120942_355d05-9d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d[data-kb-block=\"kb-adv-heading120942_355d05-9d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_355d05-9d[data-kb-block=\"kb-adv-heading120942_355d05-9d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_355d05-9d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_355d05-9d\"><strong>Results from previous assignments<\/strong><br>Greater consistency in daily execution.<br>Improved guest interaction and engagement.<br>Clearer connections between service delivery and commercial priorities.<\/h5>\n\n\n<style>.kadence-column120942_5727d2-9c > .kt-inside-inner-col{display:flex;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col,.kadence-column120942_5727d2-9c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_5727d2-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:flex-start;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col > *, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_5727d2-9c{text-align:center;}.kadence-column120942_5727d2-9c{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_5727d2-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:flex-start;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column120942_5727d2-9c > .kt-inside-inner-col > *, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column120942_5727d2-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:flex-start;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col > *, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column120942_5727d2-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column120942_5727d2-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_5727d2-9c kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7b4500cd wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/schoolofservice.se\/kunder\/\" style=\"border-width:1px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;padding-top:14px;padding-right:24px;padding-bottom:14px;padding-left:24px\">Clients<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<style>.kb-row-layout-id120942_7bb72b-9a > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_7bb72b-9a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_7bb72b-9a > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_7bb72b-9a > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id120942_7bb72b-9a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_7bb72b-9a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_7bb72b-9a alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_2840fc-c7 > .kt-inside-inner-col,.kadence-column120942_2840fc-c7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_2840fc-c7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_2840fc-c7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_2840fc-c7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_2840fc-c7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_2840fc-c7{position:relative;}.kadence-column120942_2840fc-c7, .kt-inside-inner-col > .kadence-column120942_2840fc-c7:not(.specificity){margin-left:0px;}@media all and (max-width: 1024px){.kadence-column120942_2840fc-c7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column120942_2840fc-c7, .kt-inside-inner-col > .kadence-column120942_2840fc-c7:not(.specificity){margin-right:0px;margin-left:0px;}}@media all and (max-width: 767px){.kadence-column120942_2840fc-c7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column120942_2840fc-c7, .kt-inside-inner-col > .kadence-column120942_2840fc-c7:not(.specificity){margin-right:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_2840fc-c7 inner-column-2\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_7edb43-a1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_7edb43-a1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_7edb43-a1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-3xl, 6.5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_7edb43-a1{background-color:#070000;}.kb-row-layout-id120942_7edb43-a1 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_7edb43-a1 ,.kb-row-layout-id120942_7edb43-a1 h1,.kb-row-layout-id120942_7edb43-a1 h2,.kb-row-layout-id120942_7edb43-a1 h3,.kb-row-layout-id120942_7edb43-a1 h4,.kb-row-layout-id120942_7edb43-a1 h5,.kb-row-layout-id120942_7edb43-a1 h6{color:#ffffff;}@media all and (max-width: 1024px){.kb-row-layout-id120942_7edb43-a1 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_7edb43-a1 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_7edb43-a1 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_f9aa22-4a > .kt-inside-inner-col,.kadence-column120942_f9aa22-4a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_f9aa22-4a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_f9aa22-4a > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_f9aa22-4a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_f9aa22-4a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_f9aa22-4a{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_f9aa22-4a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_f9aa22-4a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_f9aa22-4a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8, .wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8[data-kb-block=\"kb-adv-heading120942_96bb45-c8\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8[data-kb-block=\"kb-adv-heading120942_96bb45-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_96bb45-c8[data-kb-block=\"kb-adv-heading120942_96bb45-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading120942_96bb45-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_96bb45-c8\"><strong>Service design without operational systems does not scale.<\/strong><\/h4>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a, .wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a[data-kb-block=\"kb-adv-heading120942_873278-2a\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a[data-kb-block=\"kb-adv-heading120942_873278-2a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_873278-2a[data-kb-block=\"kb-adv-heading120942_873278-2a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading120942_873278-2a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_873278-2a\"><strong>Training without structure does not sustain.<\/strong><\/h4>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd, .wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd[data-kb-block=\"kb-adv-heading120942_db3c42-bd\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd[data-kb-block=\"kb-adv-heading120942_db3c42-bd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_db3c42-bd[data-kb-block=\"kb-adv-heading120942_db3c42-bd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading120942_db3c42-bd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_db3c42-bd\"><strong>We build both.<\/strong><\/h4>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_b04574-3f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id120942_b04574-3f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id120942_b04574-3f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_b04574-3f > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_b04574-3f ,.kb-row-layout-id120942_b04574-3f h1,.kb-row-layout-id120942_b04574-3f h2,.kb-row-layout-id120942_b04574-3f h3,.kb-row-layout-id120942_b04574-3f h4,.kb-row-layout-id120942_b04574-3f h5,.kb-row-layout-id120942_b04574-3f h6{color:#020000;}@media all and (max-width: 1024px){.kb-row-layout-id120942_b04574-3f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_b04574-3f > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_b04574-3f alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column120942_344f2d-c0 > .kt-inside-inner-col,.kadence-column120942_344f2d-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_344f2d-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_344f2d-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_344f2d-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_344f2d-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_344f2d-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_344f2d-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_344f2d-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_344f2d-c0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71, .wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71[data-kb-block=\"kb-adv-heading120942_806d61-71\"]{font-style:normal;color:#070000;}.wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71[data-kb-block=\"kb-adv-heading120942_806d61-71\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_806d61-71[data-kb-block=\"kb-adv-heading120942_806d61-71\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading120942_806d61-71 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_806d61-71\"><strong>ABOUT<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db, .wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db[data-kb-block=\"kb-adv-heading120942_316841-db\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db[data-kb-block=\"kb-adv-heading120942_316841-db\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_316841-db[data-kb-block=\"kb-adv-heading120942_316841-db\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_316841-db wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_316841-db\">School of Service was founded by Oscar Lindeberg.<\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd, .wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd[data-kb-block=\"kb-adv-heading120942_2229af-fd\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd[data-kb-block=\"kb-adv-heading120942_2229af-fd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_2229af-fd[data-kb-block=\"kb-adv-heading120942_2229af-fd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_2229af-fd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_2229af-fd\">With a background in hospitality leadership, I connect strategy with what happens on the floor, helping businesses develop their guest experience and lead daily operations.<\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3, .wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3[data-kb-block=\"kb-adv-heading120942_ac0a7f-b3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3[data-kb-block=\"kb-adv-heading120942_ac0a7f-b3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_ac0a7f-b3[data-kb-block=\"kb-adv-heading120942_ac0a7f-b3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_ac0a7f-b3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_ac0a7f-b3\">Depending on the assignment, I work independently or with a network of specialists.<\/h5>\n\n\n<style>#kt-modal120942_58ef23-1e .kt-blocks-modal-link{color:#ffffff;background:#131313;border-color:#131313;border-radius:0px;font-size:18px;border-width:1px 1px 1px 1px;padding:14px 24px 14px 24px;margin:0px 0px 0px 0px;}#kt-modal120942_58ef23-1e .kt-blocks-modal-link:hover, #kt-modal120942_58ef23-1e .kt-blocks-modal-link:focus{color:#131313;background:#ffffff;border-color:#fffefe;}#kt-modal120942_58ef23-1e .kt-modal-overlay, #kt-target-modal120942_58ef23-1e .kt-modal-overlay, .kb-modal-content120942_58ef23-1e .kt-modal-overlay{background:#111111;}#kt-modal120942_58ef23-1e .kt-modal-overlay, #kt-target-modal120942_58ef23-1e .kt-modal-overlay, .kb-modal-content120942_58ef23-1e .kt-modal-overlay{-ms-flex-pack:center;justify-content:center;-ms-flex-align:center;align-items:center;}#kt-modal120942_58ef23-1e .kt-modal-container, #kt-target-modal120942_58ef23-1e .kt-modal-container, .kb-modal-content120942_58ef23-1e .kt-modal-container{width:100%;max-width:600px;-ms-flex-pack:flex-start;justify-content:flex-start;text-align:left;-ms-flex-align:flex-start;align-items:flex-start;}#kt-modal120942_58ef23-1e .kt-modal-container, #kt-target-modal120942_58ef23-1e .kt-modal-container, .kb-modal-content120942_58ef23-1e .kt-modal-container{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;margin-top:20px;margin-right:20px;margin-bottom:20px;margin-left:20px;}#kt-modal120942_58ef23-1e .kt-modal-container, #kt-target-modal120942_58ef23-1e .kt-modal-container, .kb-modal-content120942_58ef23-1e .kt-modal-container{background:#ffffff;border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}#kt-modal120942_58ef23-1e .kt-modal-close svg, #kt-target-modal120942_58ef23-1e .kt-modal-close svg, .kb-modal-content120942_58ef23-1e .kt-modal-close svg{width:24px;height:24px;}@media all and (max-width: 1024px){#kt-modal120942_58ef23-1e .kt-modal-container, #kt-target-modal120942_58ef23-1e .kt-modal-container, .kb-modal-content120942_58ef23-1e .kt-modal-container{width:100%;border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}}@media all and (max-width: 1024px){#kt-modal120942_58ef23-1e .kt-modal-close svg, #kt-target-modal120942_58ef23-1e .kt-modal-close svg, .kb-modal-content120942_58ef23-1e .kt-modal-close svg{width:24px;height:24px;}}@media all and (max-width: 767px){#kt-modal120942_58ef23-1e .kt-modal-container, #kt-target-modal120942_58ef23-1e .kt-modal-container, .kb-modal-content120942_58ef23-1e .kt-modal-container{width:100%;border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}#kt-modal120942_58ef23-1e .kt-modal-close svg, #kt-target-modal120942_58ef23-1e .kt-modal-close svg, .kb-modal-content120942_58ef23-1e .kt-modal-close svg{width:24px;height:24px;}}<\/style>\n<div class=\"wp-block-kadence-modal aligncenter kt-modal-linkalign-left\" id=\"kt-modal120942_58ef23-1e\"><div id=\"kt-target-modal120942_58ef23-1e\" class=\"kb-modal-content120942_58ef23-1e kadence-block-pro-modal kt-m-animate-in-fadeup kt-m-animate-out-fadeout\" aria-hidden=\"true\"><div class=\"kt-modal-overlay\" tabindex=\"-1\" data-modal-close=\"true\"><div class=\"kt-modal-container kt-modal-height-fittocontent kt-close-position-inside\" role=\"dialog\" aria-modal=\"true\"><button class=\"kt-modal-close\" aria-label=\"Close Modal\" data-modal-close=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"><\/line><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"><\/line><\/svg><\/button><div id=\"kt-modal120942_58ef23-1e-content\" class=\"kt-modal-content\"><div data-block=\"hook:139436\" class=\"alignfull\"><article id=\"post-139436\" class=\"post-139436\"><div class=\"entry-content is-layout-constrained\"><style>.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(20% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(80% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id139436_c4b39b-62 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id139436_c4b39b-62 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id139436_c4b39b-62 alignwide wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column139436_50417d-43 > .kt-inside-inner-col,.kadence-column139436_50417d-43 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column139436_50417d-43 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;}.kadence-column139436_50417d-43 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column139436_50417d-43 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column139436_50417d-43{position:relative;}@media all and (max-width: 1024px){.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column139436_50417d-43 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column139436_50417d-43\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1024x1024.png\" alt=\"image\" class=\"wp-image-138621\" style=\"width:100px\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1024x1024.png 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-300x300.png 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-150x150.png 150w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-768x768.png 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-1536x1536.png 1536w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3-12x12.png 12w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/image-3.png 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column139436_142e8a-30 > .kt-inside-inner-col,.kadence-column139436_142e8a-30 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col{background-color:#ffffff;}.kadence-column139436_142e8a-30 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column139436_142e8a-30{position:relative;}@media all and (max-width: 1024px){.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column139436_142e8a-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column139436_142e8a-30\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"]{text-align:center;font-style:normal;color:#070000;background-color:#ffffff;}.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading139436_c5a4a1-68[data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading139436_c5a4a1-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading139436_c5a4a1-68\"><strong>OSCAR LINDEBERG|<\/strong>CEO<br>STOCKHOLM &#8211; SWEDEN<br>M: oscar@schoolofservice.se<br>P: +46 768 29 99 00<br><a href=\"https:\/\/www.linkedin.com\/in\/oscarlindeberg\/\">LinkedIn<\/a><\/p>\n\n\n\n<!-- Google Calendar Appointment Scheduling begin -->\n<iframe loading=\"lazy\" src=\"https:\/\/calendar.google.com\/calendar\/appointments\/AcZssZ0WyM98fxkfoYQ1jHL-2W_OA5jch0YyrJani00=?gv=true\" style=\"border: 0\" width=\"100%\" height=\"600\" frameborder=\"0\"><\/iframe>\n<!-- end Google Calendar Appointment Scheduling -->\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-139436_3bdb82-b6 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-139436_3bdb82-b6 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-139436_3bdb82-b6\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/article><\/div><\/div><\/div><\/div><\/div><button class=\"kb-btn-global-custom kt-modal-label-show kt-blocks-modal-link\" data-modal-open=\"kt-target-modal120942_58ef23-1e\"><span class=\"kt-blocks-modal-link-inner\">Book a meeting<\/span><\/button><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_1f3ae8-93 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id120942_1f3ae8-93 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id120942_1f3ae8-93 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-xxl, 5rem);padding-left:40px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id120942_1f3ae8-93 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_1f3ae8-93 ,.kb-row-layout-id120942_1f3ae8-93 h1,.kb-row-layout-id120942_1f3ae8-93 h2,.kb-row-layout-id120942_1f3ae8-93 h3,.kb-row-layout-id120942_1f3ae8-93 h4,.kb-row-layout-id120942_1f3ae8-93 h5,.kb-row-layout-id120942_1f3ae8-93 h6{color:var(--global-palette3, #1A202C);}.kb-row-layout-id120942_1f3ae8-93 a{color:var(--global-palette1, #3182CE);}.kb-row-layout-id120942_1f3ae8-93 a:hover{color:var(--global-palette2, #2B6CB0);}@media all and (max-width: 1024px){.kb-row-layout-id120942_1f3ae8-93 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id120942_1f3ae8-93 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_1f3ae8-93 alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column120942_9416cb-3b > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;}.kadence-column120942_9416cb-3b > .kt-inside-inner-col,.kadence-column120942_9416cb-3b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_9416cb-3b > .kt-inside-inner-col{column-gap:0px;}.kadence-column120942_9416cb-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_9416cb-3b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_9416cb-3b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_9416cb-3b{text-align:left;}.kadence-column120942_9416cb-3b{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_9416cb-3b > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;padding-left:0px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_9416cb-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_9416cb-3b kb-section-dir-vertical inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-image.kb-image120942_938d46-91:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-bottom:0px;}.kb-image120942_938d46-91 .kb-image-has-overlay:after{background-color:var(--global-palette9, #ffffff);}.kb-image120942_938d46-91 img.kb-img, .kb-image120942_938d46-91 .kb-img img{object-position:48% 48%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image120942_938d46-91 kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-port34\"><img loading=\"lazy\" decoding=\"async\" width=\"1365\" height=\"2048\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-scaled.jpg\" alt=\"img 7239\" class=\"kb-img wp-image-142229\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-scaled.jpg 1365w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-200x300.jpg 200w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-683x1024.jpg 683w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-768x1152.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-1024x1536.jpg 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-8x12.jpg 8w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column120942_b2a593-50 > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;}.kadence-column120942_b2a593-50 > .kt-inside-inner-col,.kadence-column120942_b2a593-50 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_b2a593-50 > .kt-inside-inner-col{column-gap:0px;}.kadence-column120942_b2a593-50 > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_b2a593-50 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_b2a593-50 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_b2a593-50{text-align:left;}.kadence-column120942_b2a593-50{z-index:10;position:relative;}@media all and (max-width: 1024px){.kadence-column120942_b2a593-50 > .kt-inside-inner-col{padding-top:0px;padding-bottom:0px;padding-left:0px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_b2a593-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_b2a593-50 kb-section-dir-vertical inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83, .wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83[data-kb-block=\"kb-adv-heading120942_6795a8-83\"]{margin-top:0px;margin-right:0px;margin-bottom:16px;margin-left:0px;text-align:left;font-size:var(--global-kb-font-size-xl, 3rem);line-height:1.2;font-style:normal;color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83[data-kb-block=\"kb-adv-heading120942_6795a8-83\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83[data-kb-block=\"kb-adv-heading120942_6795a8-83\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83, .wp-block-kadence-advancedheading.kt-adv-heading120942_6795a8-83[data-kb-block=\"kb-adv-heading120942_6795a8-83\"]{margin-left:0px;}}<\/style>\n<h2 class=\"kt-adv-heading120942_6795a8-83 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading120942_6795a8-83\"><strong>OSCAR LINDEBERG, CEO<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a, .wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a[data-kb-block=\"kb-adv-heading120942_18d2a5-0a\"]{margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;text-align:left;font-style:normal;color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a[data-kb-block=\"kb-adv-heading120942_18d2a5-0a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_18d2a5-0a[data-kb-block=\"kb-adv-heading120942_18d2a5-0a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_18d2a5-0a wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading120942_18d2a5-0a\"><strong>A TALE ON GUEST EXPERIENCE<br><\/strong><\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1, .wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1[data-kb-block=\"kb-adv-heading120942_1a97c8-c1\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1[data-kb-block=\"kb-adv-heading120942_1a97c8-c1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading120942_1a97c8-c1[data-kb-block=\"kb-adv-heading120942_1a97c8-c1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading120942_1a97c8-c1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading120942_1a97c8-c1\">A great guest experience is built through small, intentional moments. <br><br>Preparing a Vesper Martini in front of a guest can turn a simple order into a story and a connection. <br><br>We help teams create those moments through clear concepts, practical training and confident service.<\/h5>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7b4500cd wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.linkedin.com\/in\/oscarlindeberg\/\" style=\"border-width:1px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;padding-top:14px;padding-right:24px;padding-bottom:14px;padding-left:24px\">Oscar on LinkedIn<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id120942_b43b7d-68 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id120942_b43b7d-68 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id120942_b43b7d-68 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1100px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-right:40px;padding-bottom:var(--global-kb-spacing-xxl, 5rem);padding-left:40px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id120942_b43b7d-68 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id120942_b43b7d-68 ,.kb-row-layout-id120942_b43b7d-68 h1,.kb-row-layout-id120942_b43b7d-68 h2,.kb-row-layout-id120942_b43b7d-68 h3,.kb-row-layout-id120942_b43b7d-68 h4,.kb-row-layout-id120942_b43b7d-68 h5,.kb-row-layout-id120942_b43b7d-68 h6{color:var(--global-palette3, #1A202C);}.kb-row-layout-id120942_b43b7d-68 a{color:var(--global-palette1, #3182CE);}.kb-row-layout-id120942_b43b7d-68 a:hover{color:var(--global-palette2, #2B6CB0);}@media all and (max-width: 1024px){.kb-row-layout-id120942_b43b7d-68 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id120942_b43b7d-68 > .kt-row-column-wrap{padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id120942_b43b7d-68 alignfull has-palette-color-7-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column120942_800667-fb > .kt-inside-inner-col,.kadence-column120942_800667-fb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column120942_800667-fb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column120942_800667-fb > .kt-inside-inner-col{flex-direction:column;}.kadence-column120942_800667-fb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column120942_800667-fb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column120942_800667-fb{position:relative;}@media all and (max-width: 1024px){.kadence-column120942_800667-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column120942_800667-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column120942_800667-fb\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\"><strong>BLOG<\/strong><\/h2>\n\n\n<style>.kb-posts-id-120942_ebd727-cf .kb-post-list-item{display:grid;}<\/style><ul class=\"wp-block-kadence-posts kb-posts kadence-posts-list kb-posts-id-120942_ebd727-cf content-wrap grid-cols kb-posts-style-boxed grid-sm-col-2 grid-lg-col-3 item-image-style-above\"><li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-143423 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/how-much-of-your-strategy-reaches-the-guest\/\" aria-label=\"How far does your strategy reach? The guest experience put it to the test.\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-768x402.png\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"hur la\u030angt na\u030ar din strategi \" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-768x402.png 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-300x157.png 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-1024x536.png 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-1536x804.png 1536w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_-18x9.png 18w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/hur-langt-nar-din-strategi_.png 1733w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/how-much-of-your-strategy-reaches-the-guest\/\" rel=\"bookmark\">How far does your strategy reach? The guest experience put it to the test.<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/how-much-of-your-strategy-reaches-the-guest\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> How far does your strategy reach? The guest experience put it to the test.<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-143377 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/proud-moment-for-the-team-at-villa-fridhem\/\" aria-label=\"Proud moment for the team at Villa Fridhem\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"vf inter\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter-768x512.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter-300x200.jpg 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter-1024x683.jpg 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter-18x12.jpg 18w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/vf-inter.jpg 1500w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/proud-moment-for-the-team-at-villa-fridhem\/\" rel=\"bookmark\">Proud moment for the team at Villa Fridhem<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/proud-moment-for-the-team-at-villa-fridhem\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> Proud moment for the team at Villa Fridhem<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-143375 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/the-value-of-technology-in-hospitality-becomes-clear-when-it-helps-someone-take-better-care-of-a-guest\/\" aria-label=\"The value of technology in hospitality becomes clear when it helps someone take better care of a guest.\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"960\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster-768x960.png\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"smarta verktyg, mer tid fo\u0308r ga\u0308ster\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster-768x960.png 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster-240x300.png 240w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster-819x1024.png 819w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster-10x12.png 10w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/smarta-verktyg-mer-tid-for-gaster.png 1122w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/the-value-of-technology-in-hospitality-becomes-clear-when-it-helps-someone-take-better-care-of-a-guest\/\" rel=\"bookmark\">The value of technology in hospitality becomes clear when it helps someone take better care of a guest.<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/the-value-of-technology-in-hospitality-becomes-clear-when-it-helps-someone-take-better-care-of-a-guest\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> The value of technology in hospitality becomes clear when it helps someone take better care of a guest.<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-142645 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/a-tale-on-guest-experience-2\/\" aria-label=\"A tale on guest experience\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1152\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-768x1152.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"img 7239\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-768x1152.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-200x300.jpg 200w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-683x1024.jpg 683w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-1024x1536.jpg 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-scaled.jpg 1365w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/04\/img_7239-8x12.jpg 8w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/a-tale-on-guest-experience-2\/\" rel=\"bookmark\">A tale on guest experience<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/a-tale-on-guest-experience-2\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> A tale on guest experience<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-139643 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/the-circle-of-influence-external-internal-factors-in-the-guest-encounter\/\" aria-label=\"The Circle of Influence (External &amp; Internal Factors) in the Guest Encounter\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1152\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee-768x1152.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"paper on wall\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee-768x1152.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee-200x300.jpg 200w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee-683x1024.jpg 683w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee-8x12.jpg 8w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/05\/m2tu2gfqsee.jpg 800w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/the-circle-of-influence-external-internal-factors-in-the-guest-encounter\/\" rel=\"bookmark\">The Circle of Influence (External &amp; Internal Factors) in the Guest Encounter<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/the-circle-of-influence-external-internal-factors-in-the-guest-encounter\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> The Circle of Influence (External &amp; Internal Factors) in the Guest Encounter<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-138080 post type-post status-publish format-standard has-post-thumbnail hentry category-blog\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-9-16\" href=\"https:\/\/schoolofservice.se\/sv\/basta-fast-food-kedjorna-inom-systematiserat-gastmote\/\" aria-label=\"Best Fast-Food Chains for a Systematised Guest Experience\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-768x768.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"fried fries in white pack beside red squeeze bottle\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-768x768.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-300x300.jpg 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-1024x1024.jpg 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-150x150.jpg 150w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu-12x12.jpg 12w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/03\/r3f2emot1bu.jpg 1200w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t\t<div class=\"entry-taxonomies\">\n\t\t<span class=\"category-links term-links category-style-normal\">\n\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/category\/blog\/\" rel=\"category tag\">Blog<\/a>\t\t<\/span>\n\t<\/div><!-- .entry-taxonomies -->\n\t<h5 class=\"entry-title\"><a href=\"https:\/\/schoolofservice.se\/sv\/basta-fast-food-kedjorna-inom-systematiserat-gastmote\/\" rel=\"bookmark\">Best Fast-Food Chains for a Systematised Guest Experience<\/a><\/h5>\t<div class=\"entry-meta entry-meta-divider-dot\">\n\t<span class=\"posted-by\"><span class=\"author vcard\"><span class=\"fn n\">Oscar Lindeberg<\/span><\/span><\/span>\t<\/div><!-- .entry-meta -->\n\t<\/header><!-- .entry-header -->\n<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/schoolofservice.se\/sv\/basta-fast-food-kedjorna-inom-systematiserat-gastmote\/\" class=\"post-more-link\">\n\t\t\t\t\tRead More<span class=\"screen-reader-text\"> Best Fast-Food Chains for a Systematised Guest Experience<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continue<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<\/ul><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>TJ\u00c4NSTEDESIGN &amp; INTERIMSLEDARSKAP<br \/>\nVi hj\u00e4lper f\u00f6retag inom bes\u00f6ksn\u00e4ring och servicen\u00e4ringen att utveckla g\u00e4stupplevelsen och f\u00f6rb\u00e4ttra den dagliga driften \u2013 genom praktisk servicedesign och erfaret interimsledarskap.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"SERVICE DESIGN & INTERIM LEADERSHIP","_seopress_titles_desc":"We help hospitality and service businesses improve guest experiences, strengthen daily operations and turn service into commercial results.\nFrom designing the experience to leading its 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From customer journey \u2192 to daily execution.","_seopress_social_fb_img":"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/02\/cleanshot-2025-02-25-at-10.20.37@2x.png","_seopress_social_fb_img_attachment_id":136954,"_seopress_social_fb_img_width":1934,"_seopress_social_fb_img_height":950,"_seopress_social_twitter_title":"SERVICE DESIGN & OPERATIONS","_seopress_social_twitter_desc":"We design, build and implement service systems that drive behavior, revenue and guest experience. From customer journey \u2192 to daily execution.","_seopress_social_twitter_img":"https:\/\/schoolofservice.se\/wp-content\/uploads\/2025\/02\/cleanshot-2025-02-25-at-10.20.37@2x.png","_seopress_social_twitter_img_attachment_id":136954,"_seopress_social_twitter_img_width":1934,"_seopress_social_twitter_img_height":950,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"servicekultur,skapa s\u00e4ljkultur,s\u00e4ljkultur,motivera medarbetare,motiverande ledare,\u00f6vningar service och bem\u00f6tande,tr\u00e4na ledarskap,\u00f6vningar ledarskap,wow g\u00e4stupplevelse,bem\u00f6tande,g\u00e4stupplevelse,guest experience,customer experience","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-120942","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Oscar Lindeberg","author_link":"https:\/\/schoolofservice.se\/sv\/author\/oscar\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/pages\/120942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/comments?post=120942"}],"version-history":[{"count":0,"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/pages\/120942\/revisions"}],"wp:attachment":[{"href":"https:\/\/schoolofservice.se\/sv\/wp-json\/wp\/v2\/media?parent=120942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}