{"id":143700,"date":"2026-10-19T14:41:00","date_gmt":"2026-10-19T12:41:00","guid":{"rendered":"https:\/\/schoolofservice.se\/?p=143700"},"modified":"2026-10-19T14:41:29","modified_gmt":"2026-10-19T12:41:29","slug":"what-time-does-breakfast-start","status":"publish","type":"post","link":"https:\/\/schoolofservice.se\/en_gb\/what-time-does-breakfast-start\/","title":{"rendered":"What time does breakfast start?"},"content":{"rendered":"\n\n
\n

\u201cWhat time does breakfast start?\u201d<\/strong><\/p>\n

Imagine you\u2019re working at reception. You\u2019ve answered this question many times. This time, you add a question of your own.<\/p>\n

\u201cSeven o\u2019clock. Do you need to head out early?\u201d<\/p>\n

\u201cYes. My daughter\u2019s competing for the first time tomorrow. We need to leave at quarter to seven.\u201d<\/p>\n

Now you know a little more about the family in front of you. Why the timing matters. What they need help with.<\/p>\n

Perhaps you can arrange some breakfast for them to take away. Perhaps you need to speak to a colleague.<\/p>\n

One small follow-up question has opened up an opportunity to help.<\/p>\n

And this is where leadership comes in:<\/p>\n

What have we put in place to help that team member take the next step?<\/strong><\/p>\n

Does the team know what can be arranged? Which decisions they can make? Who they can turn to for help?<\/p>\n

What happens in a few seconds at reception says something about the work behind the scenes. How we prepare, what we practise and how we help each other every day.<\/p>\n

These are the moments I explore in my keynote:<\/p>\n

\u201cFor you, it\u2019s routine. For your guest, it\u2019s the first time.\u201d<\/strong><\/p>\n

About knowing your job while staying curious about the person in front of you. About judgement, collaboration and the leader\u2019s role in making it possible for people to act.<\/p>\n

What questions are you asked so often that the answers almost come automatically?<\/p>\n

If you\u2019re planning a conference, leadership day or team gathering and would like to take the conversation further, you can read more about the keynote here:<\/p>\n

Read more about the keynote<\/a><\/p>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"

A guest asks when breakfast starts. One follow-up question reveals what the family needs and what the team needs to be able to help.<\/p>\n","protected":false},"author":2,"featured_media":143705,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[91],"tags":[],"class_list":["post-143700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"taxonomy_info":{"category":[{"value":91,"label":"Blog"}]},"featured_image_src_large":["https:\/\/schoolofservice.se\/wp-content\/uploads\/2026\/10\/ett-lyhort-ogonblick-i-receptionen-819x1024.png",819,1024,true],"author_info":{"display_name":"Oscar Lindeberg","author_link":"https:\/\/schoolofservice.se\/en_gb\/author\/oscar\/"},"comment_info":0,"category_info":[{"term_id":91,"name":"Blog","slug":"blog","term_group":0,"term_taxonomy_id":91,"taxonomy":"category","description":"","parent":0,"count":12,"filter":"raw","cat_ID":91,"category_count":12,"category_description":"","cat_name":"Blog","category_nicename":"blog","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/posts\/143700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/comments?post=143700"}],"version-history":[{"count":0,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/posts\/143700\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/media\/143705"}],"wp:attachment":[{"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/media?parent=143700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/categories?post=143700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/schoolofservice.se\/en_gb\/wp-json\/wp\/v2\/tags?post=143700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}