{"id":125156,"date":"2024-05-20T11:54:12","date_gmt":"2024-05-20T09:54:12","guid":{"rendered":"https:\/\/schoolofservice.se\/?p=125156"},"modified":"2025-05-18T18:39:06","modified_gmt":"2025-05-18T16:39:06","slug":"hur-mycket-ar-en-upplevelse-vard","status":"publish","type":"post","link":"https:\/\/schoolofservice.se\/en\/hur-mycket-ar-en-upplevelse-vard\/","title":{"rendered":"How much is an experience worth?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-1024x570.jpg\" alt=\"\" class=\"wp-image-125157\" srcset=\"https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-1024x570.jpg 1024w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-300x167.jpg 300w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-768x427.jpg 768w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-1536x855.jpg 1536w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-18x10.jpg 18w, https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39.jpg 1696w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be, .wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be[data-kb-block=\"kb-adv-heading125156_20940a-be\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be[data-kb-block=\"kb-adv-heading125156_20940a-be\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading125156_20940a-be[data-kb-block=\"kb-adv-heading125156_20940a-be\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading125156_20940a-be wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading125156_20940a-be\">Tid<\/h4>\n\n\n\n<p>Jag \u00e4r en av de d\u00e4r m\u00e4nniskorna som st\u00e4ndigt k\u00e4mpar med att hitta tid. Jag har ofta sv\u00e5rt att prioritera min fru, mina barn och mig sj\u00e4lv. S\u00e5 n\u00e4r jag v\u00e4l f\u00e5r tid med min familj, de d\u00e4r magiska stunderna, kan man verkligen b\u00f6rja fundera: vad \u00e4r dessa upplevelser v\u00e4rda?<\/p>\n\n\n\n<p>Ett minnesv\u00e4rt exempel fr\u00e5n f\u00f6rra \u00e5ret var v\u00e5r resa till Grinda, vilket ni kan se p\u00e5 bilderna. Vi seglade ut en typisk svensk sommardag, med regn, bl\u00e5st och n\u00e5gra solglimtar. V\u00e4l framme p\u00e5 Grinda m\u00f6tte vi upp barnens farmor, som bodde \u00f6ver p\u00e5 hotellet.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c, .wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c[data-kb-block=\"kb-adv-heading125156_1fc984-1c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c[data-kb-block=\"kb-adv-heading125156_1fc984-1c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading125156_1fc984-1c[data-kb-block=\"kb-adv-heading125156_1fc984-1c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading125156_1fc984-1c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading125156_1fc984-1c\">Stj\u00e4rnorna i frontlinjen \u00e4r avg\u00f6rande<\/h4>\n\n\n\n<p>Vi hade inga direkta planer n\u00e4r vi kom till Grinda. Personalen p\u00e5 plats rekommenderade olika aktiviteter och matst\u00e4llen, vilket visade sig vara guld v\u00e4rt. Flera av de b\u00e4sta minnena fr\u00e5n v\u00e5r vistelse kom tack vare deras r\u00e5d. Hade vi inte f\u00e5tt deras rekommendationer, hade vi inte f\u00e5tt uppleva n\u00e5gra av de fantastiska stunderna.<\/p>\n\n\n\n<p>Detta lyfter fram hur avg\u00f6rande det \u00e4r f\u00f6r varum\u00e4rken att deras frontlinjearbetare \u2013 de som m\u00f6ter g\u00e4sterna \u2013 har r\u00e4tt kunskap, mod och tr\u00e4ning f\u00f6r att s\u00e4lja upplevelser, ge rekommendationer och erbjuda merv\u00e4rde i varje interaktion.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a, .wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a[data-kb-block=\"kb-adv-heading125156_a02128-1a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a[data-kb-block=\"kb-adv-heading125156_a02128-1a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading125156_a02128-1a[data-kb-block=\"kb-adv-heading125156_a02128-1a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading125156_a02128-1a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading125156_a02128-1a\">S\u00e4lj \u00e4r Service <\/h5>\n\n\n\n<p>L\u00e5t oss t\u00e4nka p\u00e5 det ekonomiska perspektivet: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Om 10 medarbetare s\u00e4ljer till <\/li>\n\n\n\n<li>30 g\u00e4ster vardera, per dag  <\/li>\n\n\n\n<li>Till ett v\u00e4rde av 100 kronor per g\u00e4stm\u00f6te <\/li>\n\n\n\n<li>250 dagar om \u00e5ret<\/li>\n\n\n\n<li>S\u00e5 \u00f6kar f\u00f6rs\u00e4ljningen med hela 7 500 000 kronor. <\/li>\n<\/ul>\n\n\n\n<p>Men det \u00e4r inte bara om f\u00f6rs\u00e4ljningen av produkter eller tj\u00e4nster. Medarbetarna rekommenderar \u00e4ven upplevelser som inte kostar n\u00e5got, men som kan vara av stor vikt f\u00f6r g\u00e4stens totala upplevelse.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3, .wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3[data-kb-block=\"kb-adv-heading125156_a07f9d-a3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3[data-kb-block=\"kb-adv-heading125156_a07f9d-a3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading125156_a07f9d-a3[data-kb-block=\"kb-adv-heading125156_a07f9d-a3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading125156_a07f9d-a3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading125156_a07f9d-a3\">Hur mycket \u00e4r en upplevelse v\u00e4rd?<\/h5>\n\n\n\n<p>Den stora fr\u00e5gan f\u00f6r mig som g\u00e4st \u00e4r dock: vad \u00e4r en weekend p\u00e5 Grinda v\u00e4rd f\u00f6r mig, s\u00e5 h\u00e4r i efterhand? <\/p>\n\n\n\n<p>F\u00f6r mig \u00e4r svaret enkelt. Den \u00e4r ov\u00e4rderligt. Dessa stunder med min familj, bort fr\u00e5n vardagens stress och krav, \u00e4r de minnen jag kommer att b\u00e4ra med mig f\u00f6r alltid. De \u00e4r inte bara v\u00e4rda de pengar vi spenderade, utan ocks\u00e5 den tid och den uppm\u00e4rksamhet vi lade p\u00e5 varandra.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60, .wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60[data-kb-block=\"kb-adv-heading125156_1c8470-60\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60[data-kb-block=\"kb-adv-heading125156_1c8470-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading125156_1c8470-60[data-kb-block=\"kb-adv-heading125156_1c8470-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading125156_1c8470-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading125156_1c8470-60\">S\u00e4lj- och Servicebeteenden skapar riktiga v\u00e4rden<\/h5>\n\n\n\n<p>F\u00f6r f\u00f6retag och varum\u00e4rken ligger den verkliga utmaningen och m\u00f6jligheten i att f\u00f6rst\u00e5 och maximera v\u00e4rdet av dessa upplevelser. <\/p>\n\n\n\n<p>N\u00e4r personalen kan f\u00f6rmedla r\u00e4tt upplevelser och rekommendationer, inte bara f\u00f6r att s\u00e4lja mer, utan f\u00f6r att verkligen f\u00f6rb\u00e4ttra g\u00e4sternas upplevelser, skapar de minnen som varar livet ut. Och det, mina v\u00e4nner, \u00e4r vad som verkligen skapar v\u00e4rde.<\/p>\n\n\n\n<p>L\u00e4s mer om <a href=\"https:\/\/schoolofservice.se\/merforsaljning\/\">merf\u00f6rs\u00e4ljning<\/a><\/p>\n\n\n\n<p>Vad tycker du? Hur arbetar du med dessa fr\u00e5gor? Dela g\u00e4rna med dig av dina tankar och erfarenheter i kommentarsf\u00e4ltet!<\/p>\n\n\n\n<p>Oscar Lindeberg Vd, School of Service. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tid Jag \u00e4r en av de d\u00e4r m\u00e4nniskorna som st\u00e4ndigt k\u00e4mpar med att hitta tid. Jag har ofta sv\u00e5rt att prioritera min fru, mina barn och mig sj\u00e4lv. S\u00e5 n\u00e4r jag v\u00e4l f\u00e5r tid med min familj, de d\u00e4r magiska stunderna, kan man verkligen b\u00f6rja fundera: vad \u00e4r dessa upplevelser v\u00e4rda? Ett minnesv\u00e4rt exempel fr\u00e5n [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":125157,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[91],"tags":[],"class_list":["post-125156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"blocksy_meta":[],"taxonomy_info":{"category":[{"value":91,"label":"Blog"}]},"featured_image_src_large":["https:\/\/schoolofservice.se\/wp-content\/uploads\/2024\/05\/Skarmavbild-2024-05-20-kl.-10.40.39-1024x570.jpg",1024,570,true],"author_info":{"display_name":"Oscar Lindeberg","author_link":"https:\/\/schoolofservice.se\/en\/author\/oscar\/"},"comment_info":0,"category_info":[{"term_id":91,"name":"Blog","slug":"blog","term_group":0,"term_taxonomy_id":91,"taxonomy":"category","description":"","parent":0,"count":21,"filter":"raw","cat_ID":91,"category_count":21,"category_description":"","cat_name":"Blog","category_nicename":"blog","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/posts\/125156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/comments?post=125156"}],"version-history":[{"count":0,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/posts\/125156\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/media\/125157"}],"wp:attachment":[{"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/media?parent=125156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/categories?post=125156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/schoolofservice.se\/en\/wp-json\/wp\/v2\/tags?post=125156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}