Prepare your Christmas table staff for success - With easy onboarding and training!
Christmas is approaching, and for many hotels and restaurants this means that the Christmas table services will soon be here. This period is not just one of the year's most intensive and profitable, but also one of the most demanding. New and temporary employees need to get on the job quickly, standards must be high, and guests expect a memorable experience that will keep them coming back. At the same time, we want maximize sales, especially on drinks, as many guests have already pre-purchased their Christmas dinner packages. In order for everything to run smoothly, solid planning and preparation is required - and this is where the School of Service can help you.
The challenge: New and temporary employees
During Christmas, staffing increases, which means that many new and sometimes inexperienced employees join the team. It makes high demands on managers to quickly onboard, guide and support the team so that everyone feels safe and well prepared. Regardless of whether it is the reception, cleaning or kitchen, each department needs the right knowledge and tools to deliver world-class service. But how do you ensure that all employees, regardless of experience or language skills, quickly receive the introduction they need?
The solution: ServiceHub – Smooth onboarding and training
With ServiceHub, you get a user-friendly platform where all important information, introduction and training come together. Here's how ServiceHub can help you prepare and motivate your team for Christmas:
- Fast onboarding for new and temporary staff
You get access to your own group in the app where you can share messages, competitions and courses about the Christmas table - everything from concepts to detailed knowledge. - Access to training courses
For example, courses such as Knowledge of effective upselling / Restaurant gives staff tools to sell smarter and more efficiently. - A platform for communication and updates
Quickly send out updates, schedule changes or campaign information to the entire team directly through the app. - Prepare the team for increased sales
With the right preparation and daily sales, the team can both create a fantastic guest experience and drive sales of drinks and add-ons, for example. - Diploma and motivation
All training is logged, and staff can receive diplomas after completing courses, which strengthens motivation and team spirit.
An investment that pays off immediately - we help you with all the setup!
For only SEK 5,000 for 4 weeks, you get a platform that facilitates onboarding, offers effective training and improves communication. With a well-trained and safe staff, the Christmas rush is not only easier, but also more profitable.